Terms of Service

Last Updated: March 18, 2026

Welcome to HomeChata. These Terms of Service ("Terms") govern your use of the HomeChata mobile application and website at www.homechata.com ("App" or "Service") operated by Mainali Software Enterprises LLC ("we," "us," or "our"). By downloading, accessing, or using HomeChata, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App. Please revisit this Terms of Service periodically to ensure you are aware of any changes.

Table of Contents
  1. Eligibility
  2. Account Registration
  3. Purchases and Billing
  4. Description of Service
  5. Data Accuracy and Limitations
  6. Risk Assumption
  7. Acceptable Use
  8. Fair Housing Compliance
  9. Intellectual Property
  10. Communications and Feedback
  11. Third-Party Services
  12. Changes to Service
  13. Disclaimer of Warranties
  14. Limitation of Liability
  15. Indemnification
  16. Termination
  17. Changes to Terms
  18. Governing Law and Dispute Resolution
  19. Severability
  20. Contact Us

1. Eligibility

You must be at least 18 years old to use HomeChata. HomeChata is intended for a general adult audience and was not designed for children. By using HomeChata, you represent that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are under 18 years old, you are not permitted to use HomeChata.

2. Account Registration

To use HomeChata, you must create an account. You agree to provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You may register using your Google account or Apple ID. You agree to notify us immediately of any unauthorized use of your account at contact@homechata.com. You will not misuse or share your credentials, misrepresent your identity, or impersonate any person or entity.

3. Purchases and Billing

Credit-Based System

HomeChata uses a credit-based system. A credit is consumed each time you search an address and view a neighborhood report.

Free Credit

Every new user receives 1 free credit after creating an account. The free credit never expires.

Credit Packs

After using your free credit, you may purchase additional credits in packs. Pricing and pack sizes are displayed in the App and are subject to change.

One-Time Purchases

All credit packs are one-time purchases. There are no subscriptions, no automatic renewals, and no recurring charges. Purchased credits are added to your account immediately and never expire.

Credits Stack

If you have remaining credits and purchase another pack, the new credits are added to your existing balance.

Refunds

Credits are generally non-refundable once purchased. Refunds are subject to the Apple App Store and Google Play Store refund policies. If you experience a technical issue preventing you from using your credits, please contact us at contact@homechata.com and we will work with you to resolve the issue.

Price Changes

We reserve the right to change credit pack prices at any time. Price changes will not affect credits already purchased.

Payment Processing

All payments are processed through the Apple App Store or Google Play Store. We do not receive or store your payment card information. Purchases are subject to the terms and conditions of the applicable app store.

4. Description of Service

HomeChata is a comprehensive neighborhood intelligence platform that empowers home buyers, renters, and individuals to make informed decisions about where they live. By synthesizing data across public safety, environmental quality, and community amenities into a single, on-demand report for any address in the United States, HomeChata delivers high-value neighborhood intelligence — aggregated, processed, and presented on a single platform — giving users instant access to insights that would otherwise demand extensive research across fragmented, hard-to-navigate public sources. Behind every report is a sophisticated data infrastructure purpose-built to serve people making one of the most important decisions of their lives.

HomeChata is an informational intelligence tool and is not a real estate brokerage, investment advisor, legal advisor, consumer reporting agency, or background check service. Nothing within the App constitutes real estate, financial, legal, or safety advice.

What HomeChata Delivers

A HomeChata neighborhood report provides a comprehensive intelligence snapshot across multiple dimensions, including:

Nature of Service

HomeChata presents verified, factual data compiled from authoritative sources. The App does not generate opinions, assign scores, issue ratings, or make recommendations regarding any neighborhood, address, or community. Users are solely responsible for drawing their own conclusions from the data presented and for any decisions made in connection therewith.

5. Data Accuracy and Limitations

General Disclaimer

HomeChata aggregates, processes, and presents neighborhood intelligence data from a broad spectrum of government, institutional, and licensed sources. While we are committed to delivering high-quality, meaningful data insights, the nature of large-scale public data means that no dataset is without limitation. HomeChata does not warrant the absolute accuracy, completeness, or real-time currency of any data presented within the App. Data is refreshed periodically and may not reflect the most recent conditions at any given address. In circumstances where comprehensive data is unavailable for a specific location, contextual estimates or regional data may be presented to ensure a complete and useful experience.

Crime and Public Safety Data

HomeChata presents crime and public safety data sourced from government law enforcement databases and institutional reporting programs. This data is subject to reporting cycles and may reflect conditions from prior periods rather than real-time activity. Coverage and reporting standards vary across jurisdictions, and not all law enforcement agencies participate in national reporting programs, which may result in data gaps in certain areas. Crime statistics reflect reported offenses only and do not capture unreported incidents. HomeChata presents this data as a factual reference tool only. We do not evaluate, score, or render judgments on neighborhood safety. This information should not be relied upon as the sole basis for any decision related to safety, housing, or relocation.

Sex Offender Data

HomeChata delivers registered sex offender proximity intelligence as part of its comprehensive public safety awareness offering, drawing directly from official government sex offender registry programs administered at the state, territorial, and federal levels. Registry data is maintained and updated by individual jurisdictions in accordance with their respective statutory requirements and reporting cycles. As registry standards, geographic coverage, and update frequencies vary across jurisdictions, HomeChata presents this information as a current-as-available reference, which may not reflect the absolute real-time status of any individual registration at the moment of a given search.

This information is provided as a public awareness resource within a broader neighborhood intelligence context. It must not be used to harass, threaten, discriminate against, or take any adverse action against any individual. HomeChata is not a consumer reporting agency as defined under the Fair Credit Reporting Act and does not provide background screening, tenant screening, or employment screening services.

Environmental and Amenity Data

HomeChata presents environmental and quality-of-life data, including air quality indicators and nearby points of interest, sourced from institutional monitoring programs and location intelligence providers. Environmental readings reflect area-level conditions and may not capture hyperlocal variations. Amenity information, including business listings, hours of operation, and distances, is approximate and subject to change. HomeChata is not responsible for the accuracy or currency of third-party listings.

Data Estimates

In circumstances where granular data is unavailable for a specific searched location, HomeChata may present contextual estimates or regional approximations to provide a complete and informative experience. Such estimates are clearly informational in nature and may not precisely reflect conditions at the specific address searched.

Independent Verification

HomeChata is designed to be a powerful starting point for neighborhood research — not the final word. We strongly encourage users to supplement HomeChata insights with independent research through official government sources, local law enforcement agencies, school districts, municipal websites, and direct engagement with relevant institutions before making any significant housing, real estate, or relocation decisions.

6. Risk Assumption

YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOUR USE OF HOMECHATA AND ANY RELIANCE ON DATA PROVIDED THROUGH THE APP INVOLVES RISKS. YOU VOLUNTARILY ELECT TO USE THE SERVICE AND ASSUME ALL RISKS ASSOCIATED THEREWITH. YOU EXPRESSLY AGREE THAT YOUR USE OF HOMECHATA AND ANY DECISIONS YOU MAKE BASED ON DATA PROVIDED THROUGH THE APP ARE AT YOUR SOLE RISK. HOMECHATA SHALL NOT BE LIABLE TO YOU OR OTHERS FOR ANY DAMAGES ARISING FROM YOUR RELIANCE ON APP DATA, INCLUDING WITHOUT LIMITATION ANY DECISIONS RELATED TO HOUSING, REAL ESTATE, RELOCATION, OR PERSONAL SAFETY.

7. Acceptable Use

You agree to use HomeChata only for lawful purposes and in compliance with all applicable local, state, national, and international laws and regulations. You agree not to:

Violation of these Terms may result in immediate termination of your account and legal action. Illegal and unauthorized uses of the App, including unauthorized automated access or data extraction, will be investigated and appropriate legal action may be taken, including civil and criminal proceedings.

8. Fair Housing Compliance

HomeChata is committed to full compliance with all applicable federal, state, and local fair housing laws, including Title VIII of the Civil Rights Act of 1968, as amended (the Fair Housing Act). HomeChata prohibits and does not knowingly participate in any discriminatory housing practices.

You expressly agree that you will not use HomeChata data — including crime statistics, sex offender proximity data, or any other information provided through the App — to:

HomeChata data is intended to provide objective, publicly available information to assist individuals in making personal decisions. It is not intended to be used as a tool for discriminatory purposes. HomeChata reserves the right to terminate accounts found to be in violation of fair housing laws.

9. Intellectual Property

HomeChata and its original content, features, and functionality are owned by Mainali Software Enterprises LLC and are protected by copyright, trademark, patent, and other applicable intellectual property laws of the United States and other countries. All materials on the App are considered property of Mainali Software Enterprises LLC.

Materials that are viewed or downloaded from the App are to be used only for personal, non-commercial use. No materials may be copied, reproduced, modified, republished, uploaded, posted, distributed, or transmitted without prior written consent from Mainali Software Enterprises LLC.

The HomeChata name, logo, and all related marks are trademarks of Mainali Software Enterprises LLC. You may not use these marks without our prior written consent. Data displayed in the App is sourced from third parties and is subject to their respective terms, licenses, and intellectual property rights.

10. Communications and Feedback

Any feedback, comments, suggestions, ideas, or other communications you submit to HomeChata through the App, email, or any other channel will be treated as non-confidential and non-proprietary. By submitting such communications, you grant Mainali Software Enterprises LLC a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish, and distribute such feedback for any purpose without compensation to you.

If you create an account, you will receive transactional communications from us related to your account, purchases, and important service updates. These communications are necessary for the operation of the service. We do not send promotional or marketing emails.

11. Third-Party Services

HomeChata's intelligence platform is powered by an integrated ecosystem of institutional data partnerships, government data programs, and enterprise-grade technology infrastructure. These partnerships enable HomeChata to deliver authoritative, multi-dimensional neighborhood intelligence at the depth and scale our users expect. The data and content surfaced through these integrations reflects the information maintained by those respective institutional sources and is presented by HomeChata as part of a unified intelligence experience.

As a condition of accessing certain underlying data and services, your use of HomeChata is subject to the applicable terms and policies of the institutional and technology partners that power our platform. HomeChata is not responsible for the independent practices, policies, or data governance of our underlying data and technology partners, nor for the content of any third-party websites that may be referenced or linked within the App.

12. Changes to Service

HomeChata is constantly evolving, and the form and nature of the Service may change from time to time without prior notice to you. We may stop (permanently or temporarily) providing the Service or any features within the Service to you or to users generally, and may not be able to provide you with prior notice. We reserve the right to create limits on use, restrict access, or suspend or terminate your access to the Service at our sole discretion at any time without prior notice.

13. Disclaimer of Warranties

HOMECHATA IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, MAINALI SOFTWARE ENTERPRISES LLC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DATA WILL BE ACCURATE, COMPLETE, RELIABLE, OR CURRENT, OR THAT ANY ERRORS OR DEFECTS WILL BE CORRECTED.

YOU USE HOMECHATA AT YOUR OWN RISK. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, MAINALI SOFTWARE ENTERPRISES LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF HOMECHATA, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES; PROPERTY DAMAGE OR PERSONAL INJURY; RELIANCE ON INFORMATION PROVIDED BY THE APP; DECISIONS MADE BASED ON APP DATA (INCLUDING HOUSING, REAL ESTATE, RELOCATION, OR SAFETY DECISIONS); INTERRUPTION OF SERVICE; UNAUTHORIZED ACCESS TO YOUR ACCOUNT OR DATA; ERRORS, OMISSIONS, OR INACCURACIES IN APP DATA; OR ACTIONS OF THIRD PARTIES OR THIRD-PARTY SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM YOUR USE OF THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID FOR CREDIT PACKS IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS LESS.

This limitation applies regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

15. Indemnification

You agree to indemnify, defend, and hold harmless Mainali Software Enterprises LLC, its officers, directors, employees, agents, affiliates, and service providers from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

16. Termination

Termination by Us

We may terminate or suspend your account and access to HomeChata at any time, with or without cause, with or without notice. Reasons for termination may include violation of these Terms, fraudulent or illegal activity, abuse of the credit system, interference with the App, or violation of fair housing laws. Upon termination, any unused credits are forfeited and cannot be recovered or refunded.

Termination by You

You may delete your account at any time by contacting us at contact@homechata.com. Account deletion is permanent and cannot be undone. Unused credits are forfeited upon account deletion and cannot be recovered or refunded.

Effect of Termination

Upon termination, your right to use HomeChata ceases immediately. Sections of these Terms that by their nature should survive termination will survive, including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law.

17. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you through the App or by email to the address associated with your account. Your continued use of HomeChata after changes are posted constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed about your rights and obligations.

18. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Maryland, United States, without regard to its conflict of law provisions.

ARBITRATION: Any disputes arising from these Terms or your use of HomeChata that cannot be resolved informally shall be resolved through binding individual arbitration in accordance with the American Arbitration Association's Consumer Arbitration Rules, rather than in court. YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. Any claims not subject to arbitration shall be resolved in the state or federal courts located in Maryland, and you consent to the personal jurisdiction of such courts.

Before initiating any formal dispute resolution, you agree to first contact HomeChata at contact@homechata.com and attempt to resolve the dispute informally for at least thirty (30) days. Any action concerning a dispute must be commenced within one (1) year after the cause of action accrues, or it shall be permanently barred.

19. Severability

If any provision of these Terms is found to be unenforceable, invalid, or illegal by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable while preserving its intent, or if that is not possible, it shall be severed from these Terms.

20. Contact Us

If you have any questions about these Terms, please contact us:

Please include your name, email address, and a detailed description of your inquiry.

BY USING HOMECHATA, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.